• In case of a return, you can contact us on our numbers. The representative will schedule an appointment and find out the exact location for delivering the return.

  • The returns representative will determine the condition of the item to be returned and will deliver its value upon receipt of the item after determining the condition.

  • The purchase period should not exceed 14 days from the date of purchase included with it (its barcode without removing it as a prerequisite for receiving the piece).

  • Keeping the invoice is a condition for receiving the item, accompanied by the same data as the person delivered.

  • Any sales related to the BTC bullion production company have no returns.